This training need addresses the subject of how best to gain customers’ insight i.e. How best to understand the motives of your customers for effective reach.
This training seeks:
- To tutor all concerned on the ways of gaining superior knowledge about the customers.
- To secure knowledge on the varying classes of customers in the market and why they behave the way they do.
Who should Attend
- All Staff in Operations and Customer Service Unit.
- All in Marketing, Commercial ,Sales and Business Development.